Posted by David B 09/05/2021 Professional, discussed what work was done, answered all my questions, friendly. Thank you!
Posted by Freddy H 08/16/2021 The service was performed as directed after several try to up sale owner with expensive service. the sale rep continue to up sale even after owner indicated the service was not needed and was not wanted. this communication made the owner uncomfortable and annoyed the owner. Please accept No as a answer the owner know what he can afford and should know what service he is seeking and wants. otherwise the service was performed satisfactory until the bill was presented and a discussion of 132 was presented for a simple oil change. the owner manual indicate that the engine need 7 quarts of oil and the mechanic indicate he added 8 quarts. however the mechanic indicated he had mobile one oil sae 0-20 instock and used his stock rather than the customer oil which was purchased at Walmart at a lesser value along with oil filter which was in the vehicle and was expressed when the vehicle was delivery to service. my suggestion if you are going to used store stock make sure the cost less or is comparable to local stores in area. the only reason Xpress Lube is used is because I as a excellent mechanic myself with all the necessary tools to perform the service can not discard used oil. Also the chassis was not greased as the service indicate that it would be and this was not discovered until customer reviewed the costly service at home. in closing the service was costly and the service that was payed for was not complete and lacking the high cost of oil is not satisfactory. however the customer service was as expected and in a time frame that was acceptable.
Posted by Connie H 08/10/2021 Service was excellent. I wanted to have the oil changed plus the tires, belts and filters checked before driving to the lower ‘48. Staff was thorough and timely. Thank you so much.
Posted by Dyan W 07/19/2021 The people at this location and extremely courteous and professional. They treat me like a priority and take great care of my car. I would highly recommend them and will definitely continue to give them my business!!